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Why do I need to verify my platform number?
Why do I need to verify my platform number?

Getting your 10-digit or toll-free phone number

Updated over 3 weeks ago

Wireless carriers require 10-digit local phone numbers to be verified if they're being used to send and receive text messages.

A2P 10DLC (Application-to-Person 10-Digit Long Code) is the name of this SMS 'highway,' which allows organizations to send mass text messages through 10-digit local phone numbers.

We collect information to verify and register your organization with wireless carriers. It confirms that your organization is a legitimate entity that can be trusted. With this registration process, your long code's message deliverability will be much higher, and your messages will send significantly faster.

Verified Toll-Free

In most cases, we recommend using a toll-free number for campaigns. A verified toll-free number gives you greater control and flexibility on the sending rate for your messages. By default, you are permitted to send about three (3) messages per second.

For example, sending a message to 1,000 contacts could take 5 to 10 minutes for all messages to be delivered, depending on the message length.

Rally Corp has several options available if you need to send more than 10,000 messages an hour. As you create your campaign, you will see an estimate of how long the campaign will take to complete. Just keep in mind you will need at least three to five business days to apply for a faster-sending rate, so be sure to contact our support team ahead of time.

Are there any registration fees?

The carriers impose additional fees for both registration and messaging. However, Rally Corp covers these fees for all Toll-Free numbers. 10 DLC is an additional cost.

If you have questions or are not sure how to register, just reach out to our support team.

Disclaimer for RallyCorp Trial Customers

Thank you for choosing RallyCorp and participating in our 7-day trial period! We’re excited to give you access to our platform and allow you to explore its features. During the trial, you may send up to 50 or so messages to test the platform. However, please note the following important information:

  1. Message Delivery and Filtering:
    Until your number is fully verified, your messages are subject to heavy filtering by mobile carriers, which is entirely beyond RallyCorp's control. While some trial users have been able to send up to 100 messages without significant filtering, others have experienced heavy filtering that resulted in minimal or no message delivery.

  2. Carrier Decisions:
    Carriers have their own policies and processes for determining what messages are allowed through their systems. We regret any inconvenience caused by this filtering during your trial period, but we want to be transparent that these decisions are solely at the discretion of the carriers.

  3. Planning for Larger Campaigns:
    If you plan to send important messages to an audience larger than 50, we strongly recommend signing up for the full platform at least 5-7 business days in advance. This ensures your platform number can be fully verified, minimizing filtering and maximizing your message deliverability.

We apologize in advance if any of our trial customers experience challenges due to carrier filtering. Your success is our priority, and we are here to support you in navigating the verification process to unlock the full potential of RallyCorp.

If you have any questions or need assistance, please don’t hesitate to reach out to our support team.

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