⚠️ This article covers the new Campaigns (V2), released in August 2026. If you're still on Legacy Campaigns (V1), which will be retired in January 2027, see Creating a Ringless Voicemail Campaign (Legacy Campaigns) instead.

Creating an RVM campaign follows the same flow as an SMS/MMS campaign — see Creating a Text Message Campaign (Campaigns V2) for full detail on the From, To (audience, tags, exclusions), and Launch steps. This article covers what's different for RVM.

Select Campaigns from the left navigation, click New, choose RVM, and click Create.

Select your sending number (auto-selected if you only have one), then build your audience the same way as an SMS/MMS campaign — by tag, by contact, or all active contacts, with the same exclusion options.

Instead of writing a text message, upload an audio file or record your message live.

Launching shows your recipient count and estimated cost before anything sends. Once launched, you'll see a live status as it sends.

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