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Setting Up a Custom Short Link Domain

Set up branded short links with your domain using CNAME or A record.

Updated over 3 weeks ago

You can use your own domain with Rally Corp's link-shortening service by updating your DNS settings. This allows you to create branded short links while still using Rally’s powerful tracking and analytics.

Method 1: Using a CNAME Record (Recommended for Subdomains)

If you want to use a subdomain (e.g., links.yourwebsite.com), follow these steps:

  1. Choose Your Subdomain – Pick a subdomain like links.yourwebsite.com or give.yourwebsite.com to use for your short links. The subdomain example here is "links" or "give"

  2. Update Your DNS Settings – In your domain provider’s settings, add a CNAME record:

    • Host/Name: The subdomain you want to use (e.g., links, or give).

    • Type: CNAME

    • Value/Target: rally.so

  3. Save and Wait – DNS changes can take a few minutes to a few hours to update.

  4. Email your new domain to [email protected] for final provisioning. This step usually takes about 24-48 hours.

Once set up, your custom links will now use your subdomain instead of Rally’s default short links. 🚀

Method 2: Using an A Record (For Root Domains)

If you want to use your entire domain (e.g., yourwebsite.com) for short links, follow these steps:

  1. Update Your DNS Settings – In your domain provider’s settings, add an A record:

    • Host/Name: @ (or leave blank, depending on your DNS provider).

    • Type: A

    • Value/Target: (Check your Rally.so dashboard for the correct IP address.)

  2. Save and Wait – A record changes may take longer to update, typically up to 24 hours.

  3. Email your new domain to [email protected] for final provisioning. This step usually takes about 24-48 hours.

This method allows you to use your entire domain for link shortening, but it’s only recommended if you don’t need the domain for a website or other services.

Which Method Should You Use?

  • Use Method 1 (CNAME) if you want to keep your main website and just use a subdomain for short links.

  • Use Method 2 (A Record) if you want the entire domain to be dedicated to short links and don’t need it for a website.

Once set up, your custom links will be branded with your domain, making them more professional and recognizable. 🚀

If you need assistance, please contact [email protected]

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