Skip to main content

How to Update Your Profile Information

Update your name, email, phone, time zone, and notification settings to keep your profile and campaign timing accurate.

Updated over 2 weeks ago

Keeping your profile information up to date ensures that you receive the correct notifications and that your campaigns are scheduled correctly. From your profile settings, you can update basic contact details and set your preferred email and notification preferences.

To update your profile details in Rally:

  1. Navigate to your profile
    Click your name or avatar in the top-left menu, then select Profile.

  2. Edit your information
    You can update the following fields:

    • First name

    • Last name

    • Email

    • Phone number

    • Time zone

  3. Manage email notifications
    Choose your email preferences for:

    • Workflow responses

    • Unpublished workflows

    • Campaign replies

    • Account credit threshold alerts

  4. Save changes
    Click Update User to save your updates. To change your password, click Change Password.

Keeping your profile current helps ensure a smooth experience and accurate scheduling of your campaigns. If you run into any issues, use the chat bubble in the bottom-right corner to reach our support team—we’re happy to help!

Did this answer your question?