Effective: [Insert Date]
At {Your Organization Name}, we care about your privacy and are committed to protecting your personal information. This policy outlines what we collect, how we use it, and your choices.
Disclaimer: This sample policy is provided by Rally Corp, Inc. for general informational purposes only and does not constitute legal advice. Rally Corp, Inc. cannot and does not provide legal counsel. Please consult your attorney to ensure your organization’s compliance with applicable privacy laws.
1. What We Collect
We may collect the following types of information:
Contact Information: Name, phone number, email address
Communication Data: Message content, time of engagement, campaign interactions
Supporter Info: Donation history, opt-in preferences
2. How We Use It
We use this information to:
Deliver and personalize our services
Power text messaging, voicemail, and campaign tools
Provide engagement analytics and reports to {Your Organization Name}
Maintain compliance with mobile communication regulations
Improve outreach effectiveness and supporter experience
We do not sell personal information. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. We may share data with the vendors that help us operate our services (such as our messaging platform provider and CRM) only as needed to deliver those services, never for their own marketing.
3. SMS Messaging and Consent
By providing your mobile number and opting in, you agree to receive text messages from or on behalf of {Your Organization Name}. Message frequency may vary. Message and data rates may apply.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Your mobile number and SMS consent are used only to send the messages you have opted in to receive.
You can opt out at any time by replying STOP to any message. Reply HELP for help.
4. Your Rights
Depending on your location and applicable laws, you may have the right to:
Access, correct, or delete your personal information
Request limitations on how your data is used
Opt out of communications
Learn how your data is being used and shared
To exercise any of these rights, contact us at [[email protected]].
5. Data Security
We take appropriate measures to safeguard your data, including encryption, secure storage, and access controls. Only authorized personnel may access your personal information.
6. Updates to This Policy
We may update this policy from time to time. Changes will be posted here with an updated effective date.
Appendix A: SMS Compliance and Carrier Disclosures
This appendix supplements the Privacy Policy and applies specifically to mobile communications sent by or on behalf of {Your Organization Name}.
A.1 Messaging Provider and Delivery
{Your Organization Name} uses a third-party messaging platform provider to deliver SMS and MMS messages. Your phone number, message content, and related metadata (such as timestamp and delivery status) may be securely shared with that provider for the sole purpose of message delivery and regulatory compliance. Carriers are not liable for delayed or undelivered messages.
A.2 Opt-In and Opt-Out
By providing your mobile number and opting in, you consent to receive recurring messages from {Your Organization Name}, which may include updates, reminders, alerts, donation appeals, or other relevant communications.
Message Frequency: Varies based on your engagement and preferences.
Message and Data Rates: Standard carrier rates may apply.
Help/Stop: Text HELP for help. Text STOP to opt out at any time.
A.3 Data Privacy and Sharing
We do not sell or rent your personal information. No mobile information (including your phone number and SMS consent) will be shared with third parties or affiliates for marketing or promotional purposes. Phone numbers are shared only with the vendors that help us operate our services, and only to deliver those services.
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