Rally Corp

In this article, we'll cover common error codes and steps to resolve them.

Understanding Error Codes

Create trackable links in campaigns using the {{rally_link}} tag.

How to Add a Trackable Link to a Campaign

Reply to campaign messages from the Dashboard or individual Campaign.

Replying to Campaign Response

In this article, you will find explanations for each campaign type, how they work, and examples of when they are best used.

SMS Campaign Types

Use Tagging to segment a list of contacts within a campaign

Campaign/Contact Tagging

Learn how to compress your videos for MMS using HandBrake so they meet carrier file size limits—ensuring delivery across all devices.

How to Compress Videos for MMS Using HandBrake

Automate texts, voicemails, and emails in a smart sequence. Stop messages when contacts reply, click, or take action.

New Feature: Message Sequences & Automation for Campaigns

High bounce rates hurt your deliverability and Trust Score. Validate numbers and clean your list to keep SMS campaigns running strong.

What Is a Bounce Rate—and Why a High One Can Hurt Your Texting Campaign

Ringless voicemails have an ~80% success rate. Learn what impacts delivery and how to maximize results with proper testing.

Why Ringless Voicemails May Be Delayed or Not Delivered

Learn what Mustache variables are and how to fix errors caused by missing or incorrectly formatted placeholders in your messages.

What Are Mustache Variables and How to Fix “Invalid Mustache Variable” Errors

Error 30007 means carriers flagged your text as spam. Often triggered by SHAFT terms—adjust wording or contact support for help.

Understanding Error Code 30007 (Carrier Spam Filtering)

Up to 50 Ringless Voicemails per day can be sent from your number. For higher volume, use a number pool or add additional numbers.

Daily Limits on Ringless Voicemail (RVM)

RVMs must be sent between 8 AM–9 PM in the recipient’s timezone. Some states are stricter. Follow local rules and stay compliant.

What Times Are You Allowed to Send Ringless Voicemail (RVM) Messages?

Remove contacts from a campaign before it sends by filtering tags and clicking “Remove” next to each contact. Changes can’t be made after sending.

How to Remove Contacts From a Campaign Before It Sends

Add custom fields via import, API, or integrations to personalize messages and segment contacts for more targeted campaigns.

How to Add Custom Fields to a Contact Record (and Use Them in a Campaign)

Create and track personalized text and voicemail campaigns.

Campaigns

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